Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated: April 28, 2026
At YourFuneralSongs.com, we understand that you may be sharing sensitive information during a difficult time in your life. We are committed to protecting your privacy and handling your personal information with the utmost care and respect.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Personal Information
We may collect personal information that you voluntarily provide, including:
- Email address (when you place an order or write to support)
- Message content when you contact us for support
- Any other information you choose to provide in communications
Information from digital product purchases
When you buy our Eulogy Kit or Workbook, we collect:
- Your email address (so we can deliver the product and send a receipt)
- Payment information, processed by Stripe — we never see or store your card number
- For the Eulogy Kit specifically: the contents of the form you fill in (your loved one's name, age, three traits, the story you share, and your tone and length choices). We use this only to generate your draft.
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and geographic location
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our site
- Referring website or source
- Date and time of your visit
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and provide personalized content. You can control cookie preferences through your browser settings.
Analytics Services:
- Google Analytics: understands how visitors interact with the site so we can improve it.
- Microsoft Clarity: session recordings and heatmaps to spot usability problems.
- Cloudflare Analytics: privacy-friendly traffic analytics.
We also display ads via Mediavine (and a related grow.me bookmarking widget). These services use cookies for ad personalisation and frequency capping. You can opt out via your browser settings or your operating system's ad-tracking controls.
We use the information we collect for the following purposes:
- To deliver the digital products you purchase (the eulogy draft, the workbook PDF) and send a receipt
- To respond to your inquiries and provide customer support
- To process refunds when requested
- To improve the website and our products based on user feedback
- To analyse website usage
- To ensure website security and prevent fraud
- To comply with legal obligations (tax records, etc.)
We do not sell or share your form contents or order data with anyone. We do not use what you write about your loved one for any purpose other than generating your draft and supporting you if something goes wrong.
We do not sell, trade, or rent your personal information to third parties.
We share information only in the following limited circumstances:
- Service providers (processors): trusted third parties who help us run the site and deliver products. Each is a processor acting on our instructions, not a seller of data.
- Stripe — payment processing
- Anthropic (Claude) — AI generation of eulogy drafts
- Cloudflare R2 — short-term storage of generated PDFs
- Resend — transactional email delivery
- Supabase — order database
- Vercel — website hosting
- Railway — PDF rendering service
- Legal requirements: when required by law or to protect our rights, property, or safety.
- Business transfers: in connection with a merger, acquisition, or sale of assets (with notice to users).
Eulogy Kit form contents and generated PDFs. Stored briefly so you can download what you bought. Download links expire after 48 hours. Generated PDFs sit in our storage for up to 90 days then are eligible for deletion. You can ask us to delete yours sooner — see below.
Order records. Kept for accounting and tax purposes for as long as the law requires (typically 6-7 years).
Email correspondence. Kept while your case is open and for a reasonable period afterwards.
Right to deletion. Email support@yourfuneralsongs.com with the address you ordered under. We will delete your form contents and generated PDF promptly. Order records that we are legally required to keep are retained.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include:
- SSL encryption for data transmission
- Secure hosting and data storage
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have the following rights regarding your personal information:
- Access: Request information about what personal data we have about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from our newsletter or marketing communications
- Data Portability: Request a copy of your data in a portable format
- Restrict Processing: Request that we limit how we use your information
To exercise any of these rights, email support@yourfuneralsongs.com or use our contact page. We respond within 30 days, usually within one working day.
We use cookies to improve your browsing experience and analyze site usage. Types of cookies we use include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. Disabling certain cookies may limit website functionality.
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites or services.
Third-party services we may use include:
- Stripe (payments)
- Anthropic (AI generation for the Eulogy Kit)
- Cloudflare (R2 storage and analytics)
- Resend (transactional email)
- Supabase (order database)
- Vercel (website hosting)
- Railway (PDF rendering)
- Google Analytics, Microsoft Clarity (analytics)
- Mediavine and grow.me (display advertising)
We encourage you to review the privacy policies of any third-party service you access through our website.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
For significant changes, we may also send you an email notification (if you have provided your email address) or display a prominent notice on our website.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: support@yourfuneralsongs.com
- Or: contact form
- Selling entity: Known by One, LLC, doing business as Your Funeral Songs.